Cancellation & Refund Policy

1. Refund Eligibility

We offer a 3-Day Money-Back Guarantee on our Yearly Memberships. If you are not satisfied with the platform, you may request a refund within 3 days (72 hours) of your original purchase.

2. Conditions for Refund

To be eligible for a refund, the following conditions must be met:

• The refund request is initiated within 3 days of purchase.
• You have not attempted more than 5 paid mock tests.
• You have not downloaded any premium PDF notes or solutions.
• Your account has not violated our Terms & Conditions (e.g., account sharing).

3. Non-Refundable Items

The following are strictly non-refundable:

• Monthly or Quarterly subscription plans.
• Purchases made via promotional coupon codes or during flash sales.
• Subscription renewals (you must cancel before the renewal date).

4. How to Request a Refund

To request a refund, please email us at support@sagyan.com with your registered email address, transaction ID, and the reason for your refund request. Our billing team will review it and process valid requests within 5-7 business days.

5. Cancellation Policy

You can cancel your subscription renewal at any time from your account settings. Canceling your subscription means you will not be billed for the next cycle, but you will retain access to the platform until your current billing period expires.